Customer First UK is the awarding body for ‘Putting the Customer First’ – the National Standard for Customer Service. Organisations who are striving to achieve the Customer First Standard are sending out a strong clear message to their customers, employees, wider stakeholders and their competitors that they are putting customers at the heart of what they do, by making customer service excellence a business priority.
The Customer First Standard is a proven tool to improve all levels of customer service across your organisation. Accreditation is our core service, and in addition we offer a variety of support options to move your customer service strategy and culture in to the fast lane.
What Our Clients Say
"A great return on investment for any organisation serious about significantly raising the bar when it comes to customer service from a leadership perspective."
Claire Sharp, Customer Director at Northumbrian Water