Issue 8 | January 2007
Customer First UK Progress
Customer First UK joins the Institute of Customer Service
The Institute of Customer Service helps Members to learn from one-another and offer wide ranging support for continuous improvement of customer service delivery. The Institute believes that to succeed organisations need to transform their approach to customers and individuals need to have high levels of personal effectiveness as recognised Customer Service Professionals. Mike Crowther, North Regional Director, said, “We welcome organisations like Customer First UK, who are leading the way in developing Customer Service Standards that support organisations to develop customer focused cultures and send out strong messages to their peers and that customers that 'putting customers first' is at the heart of the way they operate.”
To find out more about the Institute, visit their website www.instituteofcustomerservice.com
Photo: Mike Crowther,(right) Membership Director of the ICS presenting Keith Ramsay, Customer First UK Chief Executive with the Membership Certificate.
Contact Us
Customer First UK, Unit 3, Arabesque House, Monks Cross Drive, York YO32 9GZ
i | www.customerfirst.org
e | enquiries@customerfirst.org
t | 0845 226 0719
f | 0845 226 0718
© Customer First 2007.
If you prefer not to receive future email newsletters from Customer First please contact
us directly at enquiries@customertfirst.org
or click unsubscribe