Issue 8 | January 2007
Conference and Events
Hear about the Customer First Experience
Customer First UK is holding Breakfast Seminars across the country NOW. These inspirational and informative seminars will add real value to the way you deliver services to business customers.
The seminars have been developed to help you to take a step outside of the office and refocus on:
- Creating a customer focused organisational culture
- Improving levels of customer satisfaction
- Creating team focus on the value and importance of delighted customers
- Achieving higher levels of new and repeat business
- Achieving a reputation for customer service excellence in your marketplace
These seminars are for an audience that wants to make a difference to their customers' experience; for example, managers with a focus on customer service, quality, marketing or people management.
These two hour seminars will provide you with the opportunity to find out more about Customer First, hear inspirational case studies, share best practice and network with your peers.
To find out when and where your nearest seminar is, or to book your place contact Vicky O'Connor on 0845 226 0719
Photo: Ann Jones, Enteprise Manager, Huddersfield Technical College, presenting her Customer First experience at the recent Customer First & LSC Celebration Event.
Contact Us
Customer First UK, Unit 3, Arabesque House, Monks Cross Drive, York YO32 9GZ
i | www.customerfirst.org
e | enquiries@customerfirst.org
t | 0845 226 0719
f | 0845 226 0718
© Customer First 2007.
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