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Guide to Interpreting the Customer First Standard
£50.00
You can’t start your journey without this comprehensive indepth guide to the Customer First Standard. The guide offers an exploration of all the 32 Statements including why it’s integral to the Standard, what it is and examples of evidence that could be used to demonstrate your compliance.
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On-Line Resources
£99.00
Designed to support every aspect of your customer’s journey from handling that initial enquiry to measuring customer satisfaction, this comprehensive range of materials includes case studies, fact sheets and example templates to develop a customer focused organisation.
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Plaque
£65.00
Celebrate and recognise your organisation’s achievement by proudly displaying a Putting the Customer First® plaque – sending out a strong clear message to your customers that they are at the heart of your organisation
The personalised plaque comes with wall fittings and can be displayed inside and outside your building so you can publicly promote your achievement!
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Customer First Pens
£12.99
Putting the Customer First ® at your fingertips! Pack of 10 Customer First pens for you and your people.