Customer First expands network of Approved Consultants.
07/12/2009
Customer First UK is looking to expand our network of Approved Consultants. Limited places are available to join a network which will advise and support organisations across the UK to achieve the Customer First Standard.
Investing in a licence provides you with an opportunity to promote your approved status to your own customer base creating new fee generating opportunities. You will be responsible for making your market and developing your own services to be promoted to potential, new and existing customers going for the Customer First Standard.
Furthermore, Customer First will promote you to our existing customers who require support and guidance on how to achieve the Customer First Standard. Historically our customers have required the following support: finding out more about the Standard, advice on approaches to self-assessment, support on project-managing the roll-out of Standard across their organisation, identifying areas for development, etc.
Your inital investment of £1,000 covers a rigorous training and induction programme, which once passed results in you being awarded the approved status. Once approved your first year licence fee is £1,000, whcih will reduce to £500 at renewal.
Candidates will initially be interviewed and if successful will then move on to complete the training programme.
Training programmes will consist of an 'Introduction to the Customer First Standard' session, followed by a 'Interpreting the Customer First Standard' workshop, on the following dates;
- 26th January & 2nd February 2010 - London
- 2nd & 9th March 2010 - York
A booking form for these sessions can be found via the link below;
http://www.customerfirst.org/documents/external/Training and selection booking form Q4 09-10 Training v2.doc
For further information about the limited places available contact Network Manager Morag Lehrle at morag.lehrle@customerfirst.org or download a brochure below now.
http://www.customerfirst.org/documents/your-key-to-becoming-an-approved-consultant-sept-09.pdf
Author: Lynsey Blackburn
« Back to News page