Complimentary Putting the Customer First Workshop - Business and Professional Services
24/11/2009
This half day session will look to provide you with an overview of the Customer First Standard and how to achieve it. The session also provides an opportunity to learn about some of the key issues involved in becoming a client focused organisation and the support available to organisations who are planning to embark on this journey.
- Objectives set for the workshop include;
- Awareness of the Customer First Standard
- Links with Lexcel and the Client Care requirements
- The benefits of achieving Customer First
- An opportunity to learn about improving client service and how excellent organisations retain clients
- A chance to dip into the standard and experience the self assessment process
- Awareness of support and options available to help organisations achieve Customer First
To book on for this event please contact Janine Parr on the number below or alternatively follow the link to book your place now;
http://www.centreforassessment.co.uk/training_detail/30/2
Times
09:30 - 12:00
Location
6e Mandarin Court
Centre Park
Warrington
WA1 1GG
Prices
Complimentary
More information
Janine Parr
01925 256659
Booking
Before booking please read our terms & conditions.
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