Find out how we can support you to achieve the Customer First Standard.
Promote your achievement & demonstrate how you are Putting the Customer First ®
Learn more
View all our success stories »
Our latest success story
Northern College for Residential Education
Northern College have held the Customer First Standard for over 2 years now. As a 'flagship of excellence' for the further education sector, Northern College decided to go for reaccreditation against the Customer First Standard to gain a quality mark that recognises excellent customer service, as well as to provide their customers with the message that they will receive excellent customer service.
Find out more »
Latest News
02 Mar 10 : Customer First is looking for top performing consultants to join our network and work alongside our national partners in supporting UK businesses to achieve the Customer First Standard.
Read more »
11 Feb 10 : Research shows that an organisation's strongest advocates are actually created from those who have had their complaints addressed to their satisfaction. Customer First expert, Tariq Mahmood of...
Read more »