What are the next steps?

Individuals interested in applying for a Licence(s) to be an Approved Consultant are required to send a short proposal covering the following key elements:

  • Individual CVs outlining:
  • Your quality assurance controls
  • Your approach to continuous improvement
  • Relevant insurance
  • References

Proposals shall be sent for the attention of Morag Lehrle, Services Manager to: Customer First UK, Unit 3 Arabesque House, Monks Cross Drive, Huntington, York, YO32 9GZ or email morag.lehrle@customerfirst.org.

The Assessment Bodies Want to find out more about Customer First? Case Studies - Read about the difference the standard is making