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Our latest success story
Skipton Building Society
The nations 4th largest building society has recently been awarded Customer First status for the 4th consecutive time. With the Financial Services sector under pressure to commit to delivering higher levels of customer service, Skipton Building Society continues to demonstrate that it puts its customers at the heart of everything it does. Read the full case study today!
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23 May 13 : The examples of outstanding service we see on a daily basis are astounding and we understand that for organisations to achieve these results they require continual improvement and extra stretch from our Standard. With this in mind we are proud to announce the latest developments in our partnership with Skills CFA, the Government Recognised Standard Setting Organisation for Business Skills in the UK.
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23 May 13 : Since being assessed against Customer First in 2011, Bradford based Safe Move have continued to thrive as a trading entity of Yorkshire Water. In 2009 they adopted the EFQM Excellence Model as a...
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