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If customer service excellence is your priority then Customer First is for you. Putting the Customer First ® is the National Standard for Customer Service.

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Our latest success story

University of Sheffield- Accommodation & Commercial Services

University of Sheffield- Accommodation & Commercial Services

Accommodation and Commercial Services (ACS) at the University of Sheffield is responsible for delivering a range of products and services, from providing accommodation and related services to 6,000 students, to hosting corporate and private events and offering catering services through their cafes, bars and delivered hospitality. ACS are proud to have achieved the Customer First Standard for the first time, recognising and demonstrating their commitment to their customers.
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Latest News

Loyalty Matter

27 Jan 12 : “Its not how satisfied you keep your customers – its how many satisfied customers you KEEP”
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Serving your Customers on Purpose

27 Jan 12 : pur·pose/ˈpərpəs/ The reason for which something is done or created or for which something exists.
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See the 30 Statements in the Customer First Standard